10. Email Integration (Set up the connection - Advanced connection settings)

• Click the “Advanced settings” link
• An additional set of form fields will appear below the login form

Using Microsoft emails linked to an MS Exchange server

If the account's Exchange username is different from the email address, enter it in the advanced settings form. A username can be of the format [e-mail] or DOMAIN\username, and is usually the same as your Windows login.

Getting connected

For the Exchange Server:

Enter the address of your Exchange server, like mail.mydomain.com. This is usually visible in the address bar when logging in to the Outlook Web App.

If a user has two-factor authentication (2FA) enabled on their account, they may need to generate an app password, and can use Microsoft's instructions for how to do that, or visit Common Authentication Issues for more information.